Expertise
RAG & Retrieval Systems
A model that has read your documents still has to find the right passage before it can answer. Retrieval is where accuracy is actually won or lost, which is why this work is mostly chunking, hybrid search, and reranking rather than prompting.
In practice
In practice: answering questions from scattered PDFs, wikis, and internal records, including in places where the data is not allowed to leave the building.
What it gets used for
- Assistants over internal knowledge bases
- Contract and policy analysis
- Product Q&A for customers
- Private AI for sensitive data
Stack
What we can scope together
- A document ingestion and retrieval pipeline
- An answer interface with references to source material
- A representative evaluation set and a path for unanswered questions
Final deliverables depend on the agreed scope.
What the project needs from you
Start with a permitted document sample, its update frequency, who may access each source, and questions real users ask. Retrieval quality depends on source quality, structure, and permissions as much as model choice.
Keep people in control
Apply access boundaries before retrieval. Preserve source references, test unsupported questions, and make insufficient evidence an acceptable result. A citation is useful only if it supports the answer.
When is RAG a poor starting point?
When source documents are missing, contradictory, or inaccessible to the intended users, fix those foundations first. Structured database queries may also be a better fit for precise totals and current transactional records.
Define, build, evaluate, hand over.
We first agree on the workflow and acceptance criteria, implement a bounded version against representative inputs, review errors and edge cases, then decide what is ready for release. Deployment, documentation, ownership, and ongoing support are agreed explicitly.
Start with an architecture consultationWhere this shows up in the work
See it running
The projects and case studies show this work in production, with the architecture and the results.